Refund and Return Policy 

Introduction

Thank you for shopping at thedwarkesh.com. We are committed to providing high-quality digital products and excellent customer service. This Refund and Return Policy outlines the conditions under which we offer refunds for our digital products.

Eligibility for Refunds

Due to the nature of digital products, we generally do not offer refunds once a product has been downloaded or accessed. However, we understand that there may be exceptional circumstances, and we will consider refund requests on a case-by-case basis.

Conditions for Refunds

To be eligible for a refund, the following conditions must be met:

  • The request for a refund must be made within 14 days of the purchase date.
  • The digital product must not have been downloaded or accessed.
  • The reason for the refund request must be valid and supported by evidence (e.g., technical issues, incomplete downloads, etc.).

How to Request a Refund

If you meet the above conditions and would like to request a refund, please follow these steps:

  1. Contact our customer support team at contact@thedwarkesh.com
  2. Provide your order number, purchase date, and the email address used for the purchase.
  3. Explain the reason for your refund request and provide any supporting evidence.

Our customer support team will review your request and respond within 5-7 business days.

Refund Processing

If your refund request is approved, the following process will be followed:

  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow 5-10 business days for the refund to be processed and reflected in your account.

Non-Refundable Items

The following items are non-refundable:

  • Products that have been downloaded or accessed.
  • Products purchased as part of a bundle or special offer.
  • Custom or personalized digital products.

Technical Issues

If you experience technical issues with a digital product, please contact our customer support team at contact@thedwarkesh.com. We will make every effort to resolve the issue promptly.

Changes to This Policy

We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically for any updates.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

  • Email: contact@thedwarkesh.com